Richard Turner

“I have worked with both Lynda and Jo and  know them as people who know what needs to be done and are able to deliver on time and to specification. Their extensive experience of working with people and collaborative approach made working with them an enjoyable experience.”

Richard Turner,  Senior Vice President - Medical Services

Sian Davies

“Lynda helped me appreciate and understand the importance of establishing a clearly defined customer culture. She has an exceptional understanding of human dynamics within the business environment. She has helped me define and refine my leadership style, guiding me through many challenging circumstances. Lynda’s practical, balanced and straightforward advice continues to echo in my mind, ensuring that my actions result in effective outcomes for both our external and internal customers.”

Sian Davies – Head of Finance-Engineering, Operations, Planning and Control

British Airways

Paul Gale

“Working with Lynda and Jo is one of the strongest examples of collaboration I’ve ever experienced. Their common sense approach was refreshing and definitely got the best out of the team. They put the customer experience at the heart of a change programme that would deliver real efficiencies – in both time and money – for the business. In pioneering a 24/7 contact centre, they established a unique service for internal customers. Anyone working with them can be confident they’re in good hands.”

Paul Gale, Chief Information Office - IT & Global Contact Centres

John Alsford

“I worked with Lynda for 3 years. During that time, she consistently delivered a level of leadership, organisation and communication to which most of us can only aspire. Trusted and respected in equal measure, she embodies people management at its very best. A privilege to witness and work with.”

John Alsford, Former Senior Vice President - Flight Operations

Kevin Griffiths

“Jo is a consummate professional. She is hard-working, diligent and knowledgeable. Jo has a deep understanding of people, HR and change management. She possesses strong leadership skills and inspires large teams through complex business change. Jo acts with integrity at all times. She is not scared to confront difficult conversations or situations.”

Kevin Griffiths, Senior Executive